Working alongside your team
Keep the coverage.
Resolve the rest.
Your opening should not begin with three disconnected explanations of the same kitchen.
Tell us once.
Share your address, inspection and opening targets, and what is already arranged. Start with what you know. Unsure equipment, shared systems and flexible dates are valid starting points.
Make the remaining scope clear.
We review your existing responsibilities, reported service history and open questions. A landlord-reported pump-out may call for a manifest review rather than another pumping request. We keep unconfirmed GC arrangements conditional.
Get a proposal by email.
Firstmise will review the existing arrangements and remaining questions, then reply by email with a proposed schedule and nonbinding estimate through one contact. Dates are proposed, not reserved. This request does not book visits or commit you to an order.
Records help. They are not a prerequisite.
If available, keep pump-out manifests, hood cleaning reports and backflow test reports handy. Device counts, interceptor size and access details can be resolved in the conversation.
For Austin Water grease guidance, see grease trap maintenance. For the water program, see backflow prevention. Applicability depends on your site; this page does not determine inspection requirements.
Start your request